How Do I Fix An Offline HP Printer Problem?

HP Wireless printers are quite popular worldwide due to their quick deliverability and remote doc printing features. At the same time, the Wi-Fi printer offline problem is something that troubles the users a lot even when it seems to be connected to the wireless network.

Are you also going through a similar challenge? Or, does your HP printer looks like connected to the wireless router but shows an offline error at the taskbar, underneath the printer icon. Well, here you will get the right solution to the offline printer problem and some best tips on getting your wireless printer back online.


What Causes HP Printer Offline Problem? 

HP the printer can go offline due to multiple reasons. An error may appear when your Windows 10 PC can’t sense the printer and shows it as unavailable. That may be due to connectivity issues or loose wires. Have a look at the below for more possibilities.

·         The connection between printer and computer is slow or irresponsive.

·         Your printer settings are misconfigured.

·         You might have multiple print jobs pending in the Print Queue.

·         HP Printer is not chosen as default in the Control Panel.

·         HP printer driver is out-of-date.

·         You might be using the wireless printer and VPN.

·         Having your printer configured at Use Printer Offline mode will directly impact the printer’s printing capability.


Steps to Fix HP Printer Offline Problem

Before jumping directly to the troubleshooting steps, make sure to restart your printer, disconnect and reconnect the wires to be assured of an adequate power supply to the printer. Thereafter you may head over to the following self-diagnostic measure to get rid of the offline problem.


Step 1. Reinstall the HP printer drivers 

1.      Visit the Devices and Printers section.

2.      Locate your HP printer, right-click on it and select Remove device.

3.      Click Yes over the administrator permissions.

4.      Keep following the on-screen instructions to completely uninstall the drivers.

5.      Now begin with reinstalling the drivers from the HP support website.

6.      Go to 123.hp.com webpage.

7.      Click the Download Drivers section.

8.      Enter your printer model and click Submit.

9.      Choose the adequate option to install the complete drivers' package.

10.  Visit the Download folder under the File Explorer.

11.  Right-click on the HP printer driver, installer file, and click Run.

12.  Wait until the printer driver package installs on your system.


Step 2. Change the printer settings 

1.      Visit the Control Panel section on the computer.

2.      Now open the Devices and Printers section.

3.      Verify if the HP printer is set as the default device.

4.      If it’s not, then right-click on it and choose Set as Default Printer.

5.      Again right-click over it and select See what’s printing.

6.      Click the Printer tab and select Cancel all documents in the drop-down list.

7.      Also, deselect the Use Printer Offline option in the drop-down list.

8.      Restart your printer computer and router. 


Step 3. Restart the Print Spooler service  

1 Open the Run dialogue box by pressing Windows + R keys, type services.msc, and hit Enter.

2.      The Services window opens, locate Print Spooler, right-click on it and select Restart.

3     It will be resetting the pending print jobs and you can repeat these steps quite frequently if your printer says Offline HP.


Step 4. Set the printer properties  

1.      Visit the Control Panel section and open Devices and Printers.

2.   Right-click on your HP printer icon and click Printer Properties from the drop-down list.

3. The printer properties window opens, click Ports, select your printer’s IP address from the list and click Configure report.

4.      Now you should check SNMP status enabled and click Ok.


Step 5. Update Windows to the latest version

1.      Opens the Settings window by pressing Windows + I keys.

2.      Now open the Update and Security section.

3.      Click Check for Updates.

4.      Wait for a while and your Windows should update to the latest version.


Still, facing offline error? Get Help From HP printer specialists 

After following these five steps you should be able to resolve the HP Printer Offline problem. If you still face any trouble fixing it, then you must consider contacting the HP printer experts at the printer tech support number. One of our highly trained executives will get in touch with you to get your printer online.

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